FAQs

No. It’s free to register for a Sahanbooks account.

You can buy a book from us in two ways:

  1. Visit www.sahanbooks.com, select and order your book and we’ll deliver it by courier to you or you can collect it from the Hargeisa shop.
  2. Visit the shop and buy a book in person. We’d love to see you!

No, not at all. You can order a book from us without a Sahanbooks account, using our guest checkout system.

Simply visit www.sahanbooks.com/register, sign into your account and update your details.

Use the search box on our website to find your book. When your book is displayed, it will show how many copies we currently have in stock.

You can call our Hargeisa shop to place an order and pay by ZAAD.

Yes, of course. Simply select the ‘collect from shop’ when you make your purchase online.

Yes, of course, if they live in Hargeisa. Make sure that when you order your gift book online you enter the recipient’s mobile number.

Yes, you can change or amend an order if you bought online but only if the item you have ordered has not yet been despatched.

If you would like to cancel an order please sign in to your account and visit the ‘Orders’ page.


If you bought your book from the Sahanbooks website, we are happy to refund or exchange unwanted items that are returned to us within 30 days, provided they are in perfect condition.


If you have bought and downloaded an ebook accidentally then the price of the ebook cannot be refunded. Take care that you buy the correct ebook in the correct format.


At the moment we only accept ZAAD as a payment method. We will be adding more options including card payments.

At the moment, we deliver only to Hargeisa city, but we expect to expand our delivery area shortly.
Our e-books are available for download, wherever you are in the world.

Our delivery service is a flat fee of 8,000 shillings per delivery, no matter how many books you order. You’ll pay the delivery fee to the courier when they deliver your books.

If your order is in stock, we will deliver it to you within 48 hours in Hargeisa. If it’s out of stock, we will need to wait until it is in stock before we deliver. We will let you know the likely delivery time when you order.

Simply click the 'Track your order' link in your order confirmation email, or, if you have a Sahanbooks account, sign in to your account and check the Orders page.